Office Location, Hours & Holidays, and Directions & Parking

Office Hours
Holiday Schedule 2021
Visiting our Office
          ■Mandatory Building Security Procedures



【Important Notice】 The operation of consular services including window hours has changed, effective November 16, 2020. Please click here for more information.

350 South Grand Avenue, Suite 1700

Los Angeles, CA 90071
TEL: (213) 617-6700


Our office is located in the downtown area of Los Angeles on the 17th floor of City National 2 CAL, which is bordered by Grand Avenue, Olive Street, Kosciuszko Street and 4th Street.




Office Hours

We are open Monday to Friday except on holidays (see table below).
If you are coming to visit us, please note the Building Security and parking information below.

Consular Windows (Visa, Passport, Certificate), Consular Telephone Inquiries & Japan Information & Culture Center (JICC) Library:
9:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.

Please call in advance of your visit to ensure you have all the necessary forms or items. We are also available for general inquiries during the hours posted below. Our telephone number is (213) 617-6700.

General Inquiry:
9:30 a.m. to 12:00 p.m.
1:00 p.m. to 5:00 p.m.


Holiday Schedule 2021

*The 2021 holiday schedule is subject to change.

New Year's Day January 1 (Fri.)
Martin Luther King Jr. Day January 18 (Mon.)
Presidents' Day February 15 (Mon.)
The Emperor's Birthday February 23 (Tues.)
Cesar Chavez Day March 31 (Wed.)
Good Friday April 2 (Fri.)
Memorial Day May 31 (Mon.)
In Observance of Independence Day July 5 (Mon.)
In Observance of Mountain Day August 9 (Mon.)
Labor Day September 6 (Mon.)
Indigenous Peoples' Day/Columbus Day October 11 (Mon.)
Veterans Day November 11 (Thurs.)
Thanksgiving Day November 25 (Thurs.)
Day after Thanksgiving November 26 (Fri.)
Christmas Eve December 24 (Fri.)
Year End Holiday December 29 (Wed.)
Year End Holiday December 30 (Thurs.)
Year End Holiday December 31 (Fri.)

Visiting our Office

Mandatory Building Security Procedures

The City National 2 CAL Visitor Management System requires that all visitors, upon arrival, show a valid photo-ID (passport, driver license, etc.) at the security desk in the first floor lobby to get a name tag. You will then be escorted by the building security to the elevator, where access to our suite (the 17th floor) will be given.

Please, therefore, be sure to bring your photo-ID and allow yourself a few extra minutes for registration at the security desk upon arrival.



Access by Public Transportation:

We are located by the Pershing Square stop on the Red and Purple Metro Lines, and many bus lines stop directly in front of California Plaza. Please see Metro for subway and bus information. Travel to Union Station in Los Angeles is also possible by Metrolink and Amtrak. Union Station and other downtown locations can be conveniently reached by the LADOT Dash system.

City National 2 CAL has underground parking lots. There are entrances on Olive Street and Lower Grand Avenue. The parking rate is $4.50/10 minutes, with a $44.00 daily maximum. Valet parking service is also available. Unfortunately, we cannot validate your ticket! From the parking garage, take the parking elevator to level "P" and proceed up one level to the lobby security desk. Please note that the information here may change without notice.

As an alternative, there are reasonably-priced public parking lots on Olive Street, and Hill Street, as well as metered spaces on Upper Grand Avenue, Olive Street and 4th Street.

For your convenience, you may refer to the map of nearby parking lots below (Prices are current as of October 2020. Information is for your convenience. Please note that the information below is subject to change without notice.)

Name Distance on foot Incremental Price Daily Maximum (subject to change)
1. Athena Parking 6 min $4.00/15 min $20.00
2. Motor Park 5 min   $15 (Mon.-Thurs.) flat rate
$10 (Fri.) flat rate
3. Grand Central Parking 6 min $3.00 for first 90 min, $2.00/15 min thereafter $25.00
4. City Center Parking 6 min   $10.00 flat rate
5. Joe’s Auto Parking 6 min   $16.00 flat rate
6. 222 S Hill Parking 7 min $3.00/15 min $9.00
7. Wells Fargo Center 7 min $3.00/15 min $17.00
8. Automate Parking 6 min   $5.00 until 12:00 p.m. flat rate
$8.00 after 12:00 p.m. flat rate
9. Athena Parking 6 min   $18.00 flat rate
10. Walt Disney Concert Hall Parking 6 min $3.50/15 min $20